Terms & Conditions

Terms & Conditions

Grand View Tours Inc Terms and Conditions
Grand View Tours, Inc., (hereinafter “GVT”) and its suppliers provide the services rendered and act only as an agent in arranging the various accommodations, transportation and other services for group tours and individual tour participants. GVT will also act as a Trip Planner and offer Tours and Travel for sale to the general public.

Grand View Tours, Inc. Responsibility: GVT reserves the right to cancel tours and shall have no responsibility beyond the refund of all monies paid by the Passenger, which shall be deemed to constitute full settlement. GVT hereby expressly reserves the right to change the Tour destination if deemed necessary with or without notice to the passenger. Once any tour or travel has commenced, GVT cannot assume responsibility for any refunds, losses, costs or expenses arising out of injury, accident, or death, loss of or damage to or delay in connection with baggage or other property, gratuities, parking, kennel, home, pet or child sitting services, local taxes to be collected at time of arrival, baggage fee, overweight baggage fees, baggage services, delay inconvenience, upset, disappointment, stress, frustration, loss of employment or loss of holiday time resulting from: A) The act of fault or omission of any party; B) Whole or partial shut-down or service providers, mechanical breakdown, theft, strike, acts of terrorism, revolutions, war, public health alerts, Home Land Security Alerts or restrictions, political unrest, crowds, labor disputes, construction, elements of weather, closure of access routes, the inability of transportation companies to obtain fuel, render it impossible or dangerous to obtain transportation, accident, public health alerts and or quarantine, epidemics or any other action beyond GVT control, acts of God, for any resulting injury to persons or property, any condition's beyond its control, or for any loss or expenses incurred thereby; C) Passenger's failure to provide necessary documentation for return to country of origin; GVT will not be responsible for name change fees associated with travel when client fails to supply full name as it appears on a birth certificate, passport or any other form of government issued identification suitable for foreign or domestic travel as appropriate. D) Being denied access to aircraft due to contravening the airline's conditions of carriage; E) Being held by Government direction or security or law enforcement agency; F) Passengers missing connections, Passenger lateness or failure to follow the directions of GVT or its representatives; G) The need for GVT to change itineraries, accommodations or services, provided that every effort is made to supply the most comparable available substitutes, suppliers, are independent parties, over which GVT exercise no control. All services provided are subject to the conditions imposed by the Suppliers and their liability is limited to tariffs, condition of carriage, tickets, vouchers, international convention and agreements. Passengers acknowledge and accept that GVT is not in any way liable for personal injury, personal damage or loss, any inconvenience, loss of time or loss arising out of the act, omission or negligence of any direct air carrier, motor coach company, hotel or any other Suppliers in conjunction with Passenger Tour or Travel; H) GVT reserves the right to refuse a passenger admission on a tour, if the client becomes distributive, or argumentative during a tour... with a fellow passengers, the driver and /or tour director. Should this occur the client is responsible (including Minors, Adults or Chaperones) for securing their own way back home at their own expense. Furthermore, the passenger acknowledges and agrees that GVT, is not in any way responsible for any injury, damage or loss due to reason of theft, accident, mechanical breakdown, tow, or any other reason beyond the control of any Suppliers in conjunction with the Tour and Travel.

TRAVEL INSURANCE IS STRONGLY SUGGESTED FOR YOUR TOUR AND TRAVEL: Contact Grand View Tours Inc for details. Insurance policies are non-refundable. GVT will not be held responsible for any reimbursements whatsoever for anyone declining travel insurance protection.
Cancellation and Refund Policy: Cancellations must be made in writing to Grand View Tours Inc. office. Telephone cancellations must be accompanied by an immediate email or written notice. The official date of the cancellation will be taken from when the written notice is received in the Grand View Tours Inc Office. Full refund is available if the tour is canceled within three days of the initial payment. (date on check) Thereafter cancellation penalties and processing fees apply for the tour. Each Tour will have its own cancellation policy that will be adhered to and becomes part of the Terms and Conditions of Grand View Tours Inc. Each tour has non-refundable item such as airline tickets, meals etc. Cancellation Penalty Processing Fees are spelled out in each tour and are legal and binding and cannot be disputed. Details will be provided upon registration. No refunds will be issued for unused or non-refundable tour, travel, land, sea or air component services. Contact us about Travel Protection Plan.

COVID-19 WAIVER OF LIABILITY: The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is reported to be contagious. The state of the medical knowledge is evolving, but the virus is believed to spread from person -to-person contact and possibly by contact with contaminated surfaces and objects or in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. The exact method of spread and contraction are unknown, and there is no known treatment, cure, or vaccine for COVID-19. Evidence has shown that COVID-19 can cause serious and potentially life-threatening illness and even death. Grand View Tours Inc, cannot prevent you from become exposed to, contracting, or spreading COVID-19 while utilizing Grand View Tours Inc ‘s services or premises. It is not possible to prevent against the presence of the disease. Therefore, if you choose to utilize Grand View Tour’s service and or enter onto Grand View Tour’s premises you may be exposing yourself to and or increasing your risk of contracting or spreading COVID-19. 

ASSUMPTION OF RISK: I have read and understand the aforementioned warning concerning COVID-19. I hereby choose to accept the risk of contracting COVID-19 for myself, and or children, or others on my booking in order to utilize Grand View Tour’s services and enter Grand View Tours Inc premises. These services are of such value to me and others in my booking, that I accept the risk of being exposed to, contracting, and or spreading COVID-19 in order to utilize Grand View Tour’s services and premises in person. 

WAIVER OF LAWSUIT / LIABILITY:  Guests forever release and waive right, and those on their booking, to bring suit against Grand View Tours Inc and its owner, officers, directors, managers, officials, trustees, agents, employees, or other representatives in connection with exposure, infection and/or spread of COVID-19 related to utilizing Grand View Tour’s services and premises. I understand that this wavier means I give up my right to bring any claim including personal injuries, death, disease or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages whether known or unknown, foreseen or unforeseen.

Client Responsibility: Grand View Tours Inc, or any of its staff or representatives do not act as Chaperons or Supervisors for Minors or Adults. Care and custody of all Passengers including minors and all personal property shall be that of the Passenger or Participant. GVT will not assume liability or accept responsibility or claims for lost Minors, damaged personal articles, electronics (including privately owned or rented items) due to breakage, theft, hotel, transportation or air handling, wear and tear, etc. at any time. Passengers are held financially responsible for all damages & incidentals incurred with respect to their booking, to all accommodations type including camp grounds, hired, charter or rented transportation, vehicles including aircraft, bus charters, boats, trains, trams, trolleys, cars, vans, cycle or other mode of transportation hired by GVT. Passenger damages may include and are not limited to: room structure, furniture, finishes, windows, all hotel property, room service, in room phone, dinning, recreation, rental fee, entertainment, WIFI & media usage fees. Common area damages will be paid by the group unless damages are associated with a specific Passengers. Common area is defined as any area outside of the client’s room, overall property, pools and banquet rooms and any area not listed, but on the grounds. Any inconvenience delays, loss of activity, supplier or change of itinerary caused by the resolution of incidental charges and / or property damages is at the discretion of the supplier and will not be refunded.

All Tours will depart at the specified time. For Day Tours please arrive 10 minutes before the stated departure time. If not, there you will be considered late and no refunds will be issued. Clients may be required to sign conduct expectations agreement by Suppliers. Unlawful activity or misconduct could result in Trip / Tour eviction. Client is responsible for any changes to the itinerary once booked (with a deposit) which can result in a change fee or may be subject to a new booking fee. Client is responsible for providing correct information on registration form (i.e. correct spelling of name). Vehicle Liability: If Participants are using their own personal vehicle for transportation during a tour operated by Grand View Tours Inc, LLC. The participant is responsible for all fees, tolls, maintenance, documentation, fuel, passenger safety, parking, liability, travel violations, fees, and penalties, participation in any and all activities to, from, during and anything in transit from the tour destination are at the Tour Participant's own responsibility, discretion and expenses. Grand View Tours Inc will not be held liable, financially or physically, reasonable for any vehicle maintenance, fuel, toll, parking, passenger safety, personal injury, property damages, violations or any reimbursement for portions of a tour or attraction lost due to delay, traffic, weather, or damages resulting from any travel situations arising from private vehicle usage.

Airfare: GVT will provide air itinerary documentation and seating assignments as requested based on availability and when possible, for Passenger. GVT will monitor air itineraries for schedule changes upon ticketing and final itinerary document distribution. With the exception of final itinerary confirmation 48 hours of flights, GVT will not be held responsible for any additional reconfirmation or passenger alerts within 48 hours of flight, or if guest choose to check-in online prior to travel. GVT will not be held responsible for any missed flights, missed connections, gate changes, transportation transfers or misinformation of vehicle airport transportation, pick up discrepancy or lateness on day of travel due to traffic, crowd or weather conditions. Passengers will be financially responsible for any & all fees, discrepancies on air travel documents, incorrect itineraries, lack of or invalid custodial documents, or lack of or invalid government issued identification at time of travel as well as any itinerary changes, no shows, missed flights or missed connections, rebooking fees, office overtime or emergency fees.

Surcharges: Suppliers may impose surcharges for fuel supplies, seasonal demand and currency exchange rate fluctuation without notice and causing GVT to raise pricing without notice. Passengers in single occupancy rooms will incur single supplement charges. GVT will include document, promotional items and shipping fees in package pricing. GVT will impose a minimum of $100.00 surcharge as an “Intent to Travel” retainer when Trip Planners request multiple quotes, requires extensive consultations, request itinerary revisions, requires over or after hours work-hours for extensive labor for research, modifications, printed material, postage, handling, duplicate travel documents, shipping, cancellation procedures, insurance claim, document processing, off-site meetings, multiple consultation visits or travel abandoned proposals. This surcharge amount varies per incident and a portion of, or the entire retainer may, or may not be applied to the Trip or Tour. All situations will be evaluated on an individual basis. Whether or not surcharges will be applied to the Trip or Tour are solely at the discretion of GVT. This may not be disputed, and no refunds will be made.

Traveling with Minors: All minors traveling without their legal parent or custodial guardian will be required to provide a notarized AFFIDAVIT FORM from all custodial parties, to authorize travel and a responsible party. Customs and border patrol require this AFFIDAVIT for all minors under 18.

Customs Standards Notice: Travel Documents: Valid passport / Citizenship documents are required by many Suppliers for Tour and Travel outside the US. No refunds will be made for delays, missed fights resulting from insufficient, lost, or invalid documents, denial of destination/country entry or carrier boarding. Passengers must provide GVT with precise and valid citizenship document details to secure reservation. Disclosure of any situations affecting border crossing is the responsibility of the passenger. All financial and physical responsibility regarding citizenship or customs denial of clearance, detainment, eviction, vacating or meeting up with any Tour or Travel already in progress will be that of the Passenger.

Authorizations: Any photographs, video, correspondence, or media collected or during the tour and Travel may be used for promotional marketing or advertising materials by Grand View Tours Inc. Authorization for Emergency Treatment Release. Adult participants over the age of 18 will be required to fill out an Emergency Medical Contact Form. For those under the age of 18 whose parents or guardian are not traveling with the minor, the guardian will have legal authorization to make emergency medical decisions for the guardian. In the event that the Parent / guardian or emergency contact as listed on the travel records cannot be reached in an emergency, authorization is given to Grand View Tours Inc, to obtain treatment for participant listed on a Grand View Tours Inc, sponsored tour from a local first aid department, physician in the area of activity, or a hospital or medical facility / treatment room. In the event participant cannot travel with the group, transportation of injured or sick participant will be the responsibility of parent / guardian or emergency party.

Rooming Policies: Each Tour will detail the rooming policy for that particular tour. If occupancy in a room changes, the Trip Planner must notify GVT, and reassign the Passengers to avoid fees. Lodging bedding, bathrooms configurations vary. GVT reserves the right to substitute lodging pending availability at the time of reservation. Lodging may be under renovation or construction & GVT will not issue refunds or discounts for such case. Passengers may request, but are not guaranteed: cots, refrigerators, cribs, adjoining or adjacent rooms, bedding, balcony or other related Tour and Travel request (such as special diets) but may not be guaranteed. In addition, Participant is responsible for any fees associated with the request... if any. Requests are not always guaranteed.

Interpretation, Release and Indemnity: In consideration of Grand View Tours Inc, acceptance of this signed contract for the Tour and any activity associated therewith, the Passenger, any Passenger under the age of 18 and the custodial parent /legal guardian of any Passenger under the age of 18 release and forever discharge Grand View Tours Inc, its officers, directors, employees, successors, assigns agent, cooperative agencies and Suppliers from any and against all claims, cost, expenses and demands in respect to death, injury, loss or damage to his / her person or property wheresoever and however caused, arising out of or in connection with the occasioned by any act or  failure to act, including without limitation negligence of Grand View Tours Inc, any one or more of its officers, directors, successors, assigns and Suppliers from any and all claims, cost, expenses and demands in respect to death, injury, loss or damage to his / her person or property wheresoever and however caused arising out of or in connection with the Tour or any activity associated therewith. Passengers under the age of 18 and custodial parents /legal guardians for Passengers under the age of 18 further agree that this release and indemnity shall bind his /her personal representative, heirs, executors, administrators and assigns. The provisions contained herein constitute the entire contract between Grand View Tours Inc, and the Passenger under the age of 18 and the custodial parent or legal guardian of Passengers under the age of 18.

Submitting Tour deposit acknowledges that guests have herby read the  terms and conditions or been given a reasonable opportunity to read and understand.